At Nanma Foods, we are committed to delivering fresh and high-quality grocery products to your doorstep in a timely and reliable manner.

1. Order Processing

All orders are processed within 24–48 hours after confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Locations

We currently ship across:

1. Kerala (Primary Service Area)
2. Selected locations across India (based on product availability and courier service)

For bulk or special orders, you may contact us directly.

3. Delivery Time

Estimated delivery timelines:

1. Within Kerala: 1–3 business days
2. Outside Kerala: 3–7 business days

Delivery times may vary depending on location, weather conditions, or courier delays.

4. Shipping Charges

1. Shipping charges are calculated based on order weight, location, and order value.
2. Free shipping may be available on selected orders or promotional offers.

5. Order Tracking

Once your order is shipped, tracking details will be shared via SMS or email.

6. Delivery Partners

We work with reliable courier partners to ensure safe and timely delivery of your products.

7. Packaging

All products, especially food items and oils, are packed with utmost care to maintain freshness, hygiene, and quality during transit.

8. Delays & Exceptions

While we strive to deliver on time, delays may occur due to:

1. Natural calamities
2. Logistics issues
3. High demand periods

We appreciate your patience in such situations.

9. Contact for Shipping Support

For any shipping-related queries or bulk orders:

Nanma Foods

Chengamand, Aluva

Branch: Karunagapally

Business Hours: 9:00 AM – 9:00 PM

📞 9567787155 / 9605409855

📧 nanmaoilmills24@gmail.com